Project date  
August & September 2007

Services  
Telephone System
Intruder Alarm System
Maintenance & Support Contract
Phone calls
Wholesale Lines
Broadband Internet
      
Background 
NER Financial Recruitment enjoyed a period of commercial success which lead to expansion. Bigger offices were needed and CCT was contracted to provide telephony and security services.

Solution 
NER is a dynamic and fast-paced recruitment company and has an active sales team who rely heavily on telephony and internet services. Working to an aggressive budget, CCT project managed the installation of telephone lines and ensured that the client’s non-geographic numbers were ported to the new site without disruption. CCT then installed a flexible and modular telephone system which would allow for future growth.
An intruder alarm system was added and CCT also ensure that the alarm system was continually monitored thereby ensuring the safety of the client’s site.

About the client 
NER Financial recruitment offers a consultative-advisory approach to recruitment designed to deliver creative solutions for clients and candidates alike. NER has dedicated divisions covering; associate, senior associate, manager, senior manager and director level positions. Additionally they also cover graduate positions/ recruitment programs for entry and junior level positions.

Project date  
August & September 2007

Services
Telephone System
Voice Recording
Maintenance & Support Contract
Phone calls
Wholesale Lines
Door Access Control
   
Background 
JN Financial had enjoyed considerable growth over a short space of time and when it became time to move into new offices, they contracted CCT to provider the telephony & security services.

Solution 
CCT was involved early on in the planning process, consulting and coordinating with various other suppliers, including office refurbishment, data cabling and IT. It was important to supply a scalable telephone system, so that JN Financial’s investment would be protected as their business continued to grow. Shortly after the installation of the phone system, CCT was also approached to add a voice recording solution, which JN Financial successfully uses for training and compliance. CCT ordered and project managed the installation of phone lines and bills the client monthly for phone calls made.
In addition, CCT installed a door access control solution which provides flexible, controlled access to their office.

About the client
JN Financial offer comprehensive advice and trading strategies for Contracts for Difference (CFDs).

Project date  
August 2007

Services  
Telephone System
CTI Software
Maintenance & Support Contract
Phone calls
Wholesale Lines
Door Access Control
Alarm System

Background 
CFA moved into a new building in London and contracted CCT’s sister company – Office Interior Solutions – to provide a full fit-out of the new building. CCT then provided a range of technology services for the new office.

Solution 
A modular phone system was installed, which would allow for the adding of new features and technology in the future. The telephone system installation was spread across multiple floors. CCT ordered and project managed the installation of BT Wholesale lines into the building and bills the client monthly for line rental and phone calls.
A door access control system was installed on the front door, whereby members of staff present a proximity card to gain access to the building. This is further enhanced with a door phone and camera, so that staff can view who is at the door before using a programmed button on any handset to release the lock for visitors. A monitored intruder alarm was also installed.

About the client 
An adviser to entrepreneurially-driven smaller, mainly AIM quoted companies, CFA recognises that clients want access to as many services under one roof as possible, whilst also wanting to be confident in the independence of services provided.

Project date  
March 2007

Services  
Telephone System
Maintenance & Support Contract
Phone calls
Wholesale Lines
Call Management Software 

Background
A period of sustained business growth prompted ConinghamLee to relocate to larger offices, for which telecommunications servces were required. 

Solution
As an active and successful staffing agency, ConinghamLee required a robust & resilient telephony solution which is capable of expansion. CCT took full responsibility for all the telecoms services including the project management of the line installation. A Samsung OfficeServ7200 phone system was deployed, which allowed for new features and capacity to be added in the future, without a prohibitive upfront investment. CCT manages ConinghamLee on a continual basis through on going call routing and an all-inclusive support and maintenance agreement.

About the client 
ConinghamLee is a London based staffing agency covering a variety of sectors and incorporating permanent, contract and temporary recruitment. We offer a personalised and tailor made service and we welcome clients and candidates from all industry sectors.

Project date  
September 2005

Services  
Multiple Telephone Systems (multi-site solution)
Maintenance & Support Contract
Phone calls

Background 
The client was required to move by the local council and subsequently had to spread their London offices over 3 locations. A tender was put out to several organisations to assist the client with this project.

Solution 
CCT provided a solution to seamlessly link each site using Voice over IP (VoIP). Each site has voicemail, VoIP and telephone calls all supplied onto one convenient phone bill.

About the client 
Odyssey Trust is a registered charity in London and offers people with substance misuse problems especially heroin and crack, opportunities to change their lives.

Client comments 
“The installation of the 3 telephone systems and the setting up was excellent, as was the user training. We have also received our latest telephone call bill through CCT and, as proposed, it is significantly lower than from our old supplier. We would be happy to recommend CCT to any company looking for a total solution provider.”